COVID-19 Information

Our office routines have changed dramatically since mid-March and they are continuing to change often to keep our staff and patients safe. Our goal is for this page to be a resource to answer questions and update office changes.

What are we doing to keep you safe during an office visit?

Screening questions have been put in place to minimize the risk of anyone entering the building with COVID 19. These questions will be asked before a sick appointment is made and when walking into the office. Please call the office before coming to an appointment if you answer “yes” to the screening questionnaire.

Only one family member is allowed to accompany the patient

This includes siblings. Please make arrangements for your other children’s care prior to coming to an appointment. Anyone else attempting to attend the appointment will be asked to wait in the car. We make an exception for newborns and two-week old infants.

All caregivers and children over the age of 2 will be required to wear a mask while in the building and during the appointment with no exceptions.

We have modified our waiting area for social distancing, and we are making every effort to room patients on arrival to the office. For sick patients with fever or respiratory symptoms, you are asked to wait in the car until a room is available.

We are using hospital grade disinfectants on all patient areas. Common areas, including patient rooms, are continuously being disinfected.

Staff will wear protective equipment when needed to minimize their exposure.

How are we scheduling patients during COVID-19?

Well Visits

We are seeing well child visits under the age of 5 years in the morning in well only patient rooms. Patients over 13 are being seen in the early afternoon for well care from 1:15 pm until 3:15 pm. All other ages are being seen throughout the day, where appointments are available.

Sick Visit

Patients without fever or respiratory symptoms are able to come into the office for routine complaints (headaches, persistent abdominal pain, ADHD follow up, rash, chest pain, acute injuries, concussions, etc.) throughout the day by appointment until 3:15 pm. Telemedicine is also an option for these appointment types as well.

Febrile patients under 2 years of age are being scheduled after 3:30 pm; all other patients with fever and respiratory symptoms are to make telemedicine appointments.

Should my child get tested for COVID-19?

What to do if your child has been exposed to COVID 19? Should they be tested?

  • If your child is healthy but recently had close contact with a person with COVID-19:
    Stay Home and Monitor Your Health (Quarantine) until 14 days after your last exposure.
  • Check your child’s temperature twice a day and watch for symptoms of COVID-19.
  • Stay away from people who are at higher-risk for getting very sick from COVID-19.

If you or your child has been diagnosed with COVID-19, or are waiting for test results, or have cough, fever (>100.4 degree F), or shortness of breath, or other symptoms of COVID-19

  • Isolate yourself from others (Isolation) and stay home until it is safe to be around others.
    – 3 days with no fever and
    – Respiratory symptoms have improved (e.g. cough, shortness of breath) and
    – 10 days since symptoms first appeared
  • If you live with others, stay in a specific “sick room” or area and away from other people or animals, including pets. Use a separate bathroom, if available.

Who should be tested?

To learn if you have a current infection, viral tests are used. Most people will have mild illness and can recover at home without medical care and may not need to be tested. Decisions about testing are made by our physicians based on CDC guidelines and state recommendations. Remember, these tests can have 15-20% false negative results, which means you are actually infected if the virus was not detected.

Results-What does a negative test mean?

If you test negative for COVID-19 by a viral test, you probably were not infected at the time your sample was collected. However, that does not mean you will not get sick. The test result only means that you did not have COVID-19 at the time of testing.

What YOU should do?

  • STAY AT HOME.
  • Stay healthy – get rest, drink lots of water, eat a diet rich in vegetables, fruits, lean proteins and stay physically active
  • Wash your hands frequently, cough into your sleeve or elbow, and do not touch your face!
  • Wear a mask when out in public!
  • Please refrain from bringing additional guests to your appointments.
  • Keep your children current on routine vaccinations.

Can we do COVID testing in the office?

We are testing patients for COVID 19, at the recommendation of a physician in office based on current COVID testing guidelines. The current test we have available is a deep nasal swab, RT-PCR sent out to Solaris lab. Results can take up to 3 days to return but the test is very accurate. Most insurances are covering this test, but the cash pricing is $50.00.

Our goal is to have rapid “in office” tests within the next month that will screen in 15 minutes and not require the deep nasal swab. This test will still have a false negative rate of about 13 %, so for some patients a confirmatory test will be done, as well, through Solaris.

ALL tests, except in patients under the age of 2, will be done by drive up screening at the back of the office between 1:30 and 3:30. A telemedicine appointment must have occurred for any testing to be done.

Are we offering telemedicine appointments?

If you are uncomfortable coming into the office, then ask about a telemedicine appointment. Visits through doxy.me are available for all appointment types, including well visits during the entire day. Of course, a physical exam, vitals, hearing and vision screen will have to be done at a later date and before any physical form can be signed.
Please do your best for all telemedicine appointments to take a weight and temperature for all visits and a BP for ADHD follow ups if possible. If the appointment is a rash, swollen eye, bug bite, etc: it is very helpful if a picture of the problem is sent in mychart to the doctor for review prior to the telemedicine appointment.

Address:
1825 Cannon Dr
Mansfield, Texas 76063
Hours:
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday & Sunday - Please contact the Children’s Health Nurse for advice