Our office routines have changed dramatically since mid-March and they are continuing to change often to keep our staff and patients safe. Our goal is for this page to be a resource to answer questions and update office changes.
Only one family member is allowed to accompany the patient
This includes siblings. Please make arrangements for your other children’s care prior to coming to an appointment. Anyone else attempting to attend the appointment will be asked to wait in the car. We make an exception for newborns and two-week old infants.
All caregivers and children over the age of 2 will be required to wear a mask while in the building and during the appointment with no exceptions.
We have modified our waiting area for social distancing, and we are making every effort to room patients on arrival to the office. For sick patients with fever or respiratory symptoms, you are asked to wait in the car until a room is available.
We are using hospital grade disinfectants on all patient areas. Common areas, including patient rooms, are continuously being disinfected.
Staff will wear protective equipment when needed to minimize their exposure.
How are we scheduling patients during COVID-19?
We are seeing well child visits under the age of 5 years in the morning in well only patient rooms. Patients over 13 are being seen in the early afternoon for well care from 1:15 pm until 3:15 pm. All other ages are being seen throughout the day, where appointments are available.
Patients without fever or respiratory symptoms are able to come into the office for routine complaints (headaches, persistent abdominal pain, ADHD follow up, rash, chest pain, acute injuries, concussions, etc.) throughout the day by appointment until 3:15 pm. Telemedicine is also an option for these appointment types as well.
Febrile patients under 2 years of age are being scheduled after 3:30 pm; all other patients with fever and respiratory symptoms are to make telemedicine appointments.