Children Are Our Specialty
817-453-7770
FAQ
For your convenience, we’ve compiled a list of the most frequently asked questions at Mansfield Pediatrics.
Q: When does my newborn need to be seen for the first time?
A: Mansfield Pediatrics will see new moms for a visit before your bundle of joy is born and answer all of your questions. If you are an existing/new patient (family), call at the time of discharge from the hospital and we will get your newborn into the office in the next 3-5 days.
Q: Does Mansfield Pediatrics provide vaccinations and immunizations?
A: Yes. We follow the American Academy of Pediatrics (AAP) immunization schedule and require full immunizations for our patients. Our immunization policy supports the health and safety of all children we care for.
Q: Do you offer support beyond routine checkups?
A: Yes. We help with sick visits, well-child visits, immunizations, school and sports forms, and age-appropriate health guidance.
Q: Can parents ask questions during visits?
A: Absolutely. We want families to feel heard, informed, and confident about their child’s care plan.
Q: Do you care for newborns?
A: Yes. We welcome newborns and help families schedule their first visit shortly after hospital discharge.
Q: How early can I call if my child is sick and needs to be seen?
A: We begin answering phones for Sick appointments at 7:45 AM. We attempt to accommodate sick patients on the day of calling but calling early allows for increased flexibility.
Q: Can I call at 7:45 AM to schedule a well-child visit?
A: Our phones turn over at 7:45 AM, but for routine scheduling for physicals and other non-urgent reasons we prefer you call between 8:00 AM – 5:00 PM. We receive a large volume of calls, so please keep your call as brief as possible.
Q: What do I do if my child is sick after office hours?
A: Call 817-453-7770 to be connected to the Childrens Health Nurse Advice Line to speak to a nurse. If the doctor needs to be contacted, the nurse will do so.
Q: Where is Mansfield Pediatrics located in Mansfield, TX?
A: We are conveniently located at 1825 Cannon Dr, Mansfield, Texas 76063, serving families throughout the DFW region.
Q: Do you have walk-in appointments?
A: We see patients by appointment only. If your child is acutely ill or injured, contact our office. We can determine if we can provide appropriate care in our office or whether you may need to go to an urgent care center or emergency room.
Q: Are we offering telemedicine appointments?
A: Yes, this option is available when making an appointment. If you are uncomfortable coming into the office, then ask about a telemedicine appointment. Visits through doxy.me are available for most appointment types.
Please do your best for all telemedicine appointments to take a weight and temperature before you log on. Height, weight and blood pressure are needed for ADHD follow ups if possible. If the appointment is a rash, swollen eye, bug bite, etc: it is very helpful if a picture of the problem is sent in mychart to the doctor for review prior to the telemedicine appointment.
Q: Why might my appointment be rescheduled if I arrive late?
A: Pediatric schedules can be sensitive because many children need timely care. Our office does follow a 15 minute late policy. Calling ahead helps us decide whether we can still see your child or need to reschedule.
A: From our Mansfield location, we serve families throughout the DFW metroplex including Arlington, Grand Prairie, Cedar Hill, Duncanville, DeSoto, Lancaster, and surrounding communities.
Q: Does Mansfield Pediatrics accept new patients?
A: Yes! We are currently welcoming new patients from newborns up to 15 years old. Families from Mansfield, Arlington, Grand Prairie, Cedar Hill, and surrounding communities are invited to join our practice. New patients should complete our new patient forms prior to their first visit.
Q: Is there breastfeeding support?
A: Mansfield Pediatrics has partnered with Mother’s Magical Milk. Consulting with a lactation specialist can offer personalized advice and support.
Q: What should I do if my child is sick and needs to be seen quickly?
A: Please call as early as possible. Our phones begin taking sick-visit calls at 7:45 AM, and we do our best to accommodate sick children the same day when appropriate.
Q: Do you accept walk-ins?
A: We see patients by appointment so we can provide safe, organized care. For urgent concerns, visit your MyChart portal online or call us and we’ll help determine the best next step.
Q: How do you help families after hours?
A: Families can call our office number after hours to connect with the Children’s Health Nurse Advice Line.
Q: How can I contact Mansfield Pediatrics by phone or online?
A: Call us at 817-453-7770 or email frontoffice@mansfieldtxpediatrics.com. You can also connect with us on Facebook and Instagram for updates and information.
A: If you are late, please call the office but realize we may need to reschedule your visit because it affects the timeliness of other appointments.
Q: What makes Mansfield Pediatrics different from other pediatric offices in Mansfield?
A: We are an independently owned pediatric practice focused on long-term, compassionate care for children from newborns through adolescence.
Q: What are Mansfield Pediatrics’ office hours?
A: Our office is open Monday through Friday, from 8:00 AM to 5:00 PM. On weekends, please contact the Children’s Health Nurse for advice and urgent care guidance.
Q: What if I need to cancel my child’s appointment?
A: If you must cancel, please do so at least 24 hours in advance.
Q: What if my child has more than one issue at their appointment?
A: Your child’s most significant problem will be addressed. Secondary problems may require another visit to keep our office working on schedule.
Q: What if my child has a well visit but is also in need of a sick visit today?
A: Depending on the severity of the illness, our providers may change the well visit to a sick visit only and you may be asked to return for your child’s well visit. It is the providers discretion if a sick and well visit can be done together and we reserve the right to bill the visits to your insurance company separately-a well and a sick on the same day.
A: If your child has had a physical in our office in the last year, we can complete the forms. Please complete the parent section of the forms then upload through your MyChart, or drop them off and we will have them for you in 24-48 hours.
Q: Can we make an office appointment from MyChart or Facebook?
A: You are now able to make a sick visit appointment online through MyChart for a few appointment time slots only. You must still call the office for well-checks or ADHD visits. As for Facebook, there is a link, but we do not respond to that option.
Q: What happens when I turn 18+?
A: Mansfield Pediatrics will continue to see patients until they head off to college. 18 year old patients should plan to establish care with an adult physician following graduation from high school. Once you turn 18, your parents’ access to MyChart will stop and you will need to create a new MyChart Account for yourself. After that, you will be the only one with access to your MyChart and your records for your future primary care provider.
New Patient Forms
Newborn Form Packet
New Patient Form Packet
Medical Records Release TO Mansfield Pediatrics PLLC
Medical Records Release FROM Mansfield Pediatrics PLLC
Informed Consent and Treatment Authorization for Telemedicine Services
Third Party Forms
Insurance, disability, FMLA, etc., may require up to seven days to complete. Daycare, school, and sports clearance will take 24-48 hours to be completed. These forms require a completed well-child checkup within the past year.
Insurance
We accept most major insurances. We do not accept Medicaid, Molina, Amerigroup, or Ambetter. Please call the office for more information!
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday & Sunday - Please contact the Children’s Health Nurse for advice